Reference

Your mpo7 Privacy Policy in Indonesia

Live Casino, Mines, Aviator and QRIS wallet checks all create account signals, and this Privacy Policy explains how we collect, use and protect those signals when you open…

Account data useCookie controlsDANA recordsQRIS receipts

Browse lobby Read FAQ

How our policy treats account data

mpo7 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

A DANA, OVO, GoPay or QRIS wallet check creates a transaction record, and we keep that record tied to your account so we can confirm balance changes, handle privacy requests and investigate access issues. We collect the details you give during account opening, the device signals

1
created when you log in, cookie data for session control and gameplay records linked to Live Casino, Bingo, Mega Fishing or Aviator sessions. We use this data for account access, wallet reconciliation, fraud checks, service messages and privacy handling. Access depends on local law and is
2
available only where local law permits. If a rule requires us to keep a record, we retain only what is needed for that purpose, then remove or anonymise it when the retention period ends.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Three ways to reach our privacy desk

A privacy request should reach the right team without you repeating the same account details. We handle requests through live chat, email and the account message form, with service hours from 09:00 to 01:00 WIB. Include your registered mobile number, username and the payment rail involved, such as DANA or QRIS, so we can locate the right record faster.

Team online

Live chat privacy ticket

Open live chat between 09:00 and 01:00 WIB, choose the privacy request category, and share your username only after the agent asks. We use the chat ticket number to track follow-up without exposing wallet details.

Email record request

Send your request from the email linked to your account and include the account step you need checked, such as Profile edit or wallet verification. We reply with the next privacy action, not account passwords.

Account message form

Inside your account, go to Account > Help > Privacy Request and choose correction, access or removal. The form attaches your session ID, which helps us confirm the request came from your active login.

DATA HANDLING

Six controls behind your account records

Your privacy choices matter before you add funds, open Live Casino, or return to Aviator on another device.

Account opening data

When you open an account, we collect the details needed to create your profile, confirm contact access and link wallet activity. We do not ask you to send passwords through chat, email or screenshots.

Payment record handling

DANA, OVO, GoPay and QRIS activity is stored as wallet history with reference codes, time stamps and status results. These records help us match credits and withdrawals without showing full wallet login details.

Cookie and session use

Cookies keep your session active, remember basic display choices and flag unusual login patterns. You can clear browser cookies on your device, but you may need to log in again after doing so.

Device security checks

Account > Profile > Security shows recent login activity and password controls. If we see a new device or location pattern, we may ask for extra confirmation before changing wallet or profile records.

Retention and removal

We keep profile, wallet and session records only for account operation, dispute checks and legal duties that apply. When a record is no longer needed, we delete it or remove details that identify you.

Correction request flow

If your name, mobile number or email is wrong, contact us from the registered channel and state the field to be corrected. We may ask for account confirmation before changing privacy-sensitive records.

Privacy questions before you open account

You should know what happens to your data before you open your account or connect a wallet. These answers cover the privacy requests we receive most often: account data, payment records, cookies, device checks and how to contact us when something needs changing.

We collect the details you enter during account opening, such as username, contact data and security credentials. We also create session records when you log in, open a game category or use DANA, OVO, GoPay or QRIS.

We keep wallet records so we can match credits, verify withdrawal requests and answer privacy questions tied to your balance history. The record contains reference data and status results, not your full wallet login credentials.

Yes. Contact us through live chat, email or Account > Help > Privacy Request and ask for account data access. We will confirm your identity through your registered channel before sharing any privacy-sensitive records.

Go to Account > Profile and check the field that needs correction, then send a request from your registered channel. We may ask for extra account confirmation before changing contact data linked to security or wallet records.

Cookies help keep your login active and connect your session to gameplay records, including Live Casino or Aviator activity. They also help us spot unusual access patterns, but they do not reveal your wallet password.

We keep account, wallet and session records for as long as needed to operate your account, handle disputes and meet legal duties that apply. After that, we delete them or remove details that identify you.

Use live chat from 09:00 to 01:00 WIB, email from your registered address or the Account > Help > Privacy Request form. Include your username and the data issue, but never send your password.

Your mpo7 Privacy Policy in Indonesia

Three ways to reach our privacy desk

Live chat privacy ticket

Email record request

Account message form

Six controls behind your account records

Account opening data

Payment record handling

Cookie and session use

Device security checks

Retention and removal

Correction request flow

Privacy questions before you open account

01 What personal data does mpo7 collect when I open an account?

02 Why do you keep DANA, OVO, GoPay and QRIS records?

03 Can I ask for a copy of my account data?

04 How do I correct my mobile number or email?

05 Do cookies track my Live Casino or Aviator sessions?

06 How long do you keep my privacy records?

07 Who should I contact about a privacy concern?

Related Pages